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.....and that is why you will continue to get so little attention at Hooters 

I spent just over a decade in the restaurant industry, so I feel like I can add some experience based opinions. I worked in a number of different restaurants through my time (in Canada). Most did

No, I have not. But it doesn't make my view invalid. I have been to plenty of countries where tipping is not customary, and the service is the same, if not better. Pay the staff a proper wage and don'

Posted
On 12/13/2021 at 4:51 PM, Fuzz said:

Minimum wage in Aus is about USD14/hr. Personally, I think it should be bumped up a bit more to USD18/hr as standard, not including overtime or weekend rates. That would give you a base yearly wage of USD35k (38hr work week). Higher end restaurants could pay more than that to keep better staff.

 

US states differ on minimum wage for tipped employees. For instance in Idaho, minimum wage is $7.25/hr, but tip-elegible employees only get $3.35/hr. In that case it would be very unfair not to tip.

I might be off on this, but I believe the California minimum wage is $14 across the board, going up to $15 soon…..and yet tips are generally still expected. Standard minimum seems to have gone up from 10% when I was a kid, to at least 20-25%. Now that paying with card machines are the standard you often can’t complete a transaction without choosing a tip amount on a screen, or hitting several buttons to opt out of tipping, even for a cup of coffee or takeaway food. 

There is a large percentage of Americans in love with tipping and will defend it no matter what. I think it probably comes down to personality type. 

Posted
41 minutes ago, bpm32 said:

Standard minimum seems to have gone up from 10% when I was a kid, to at least 20-25%. Now that paying with card machines are the standard you often can’t complete a transaction without choosing a tip amount on a screen, or hitting several buttons to opt out of tipping, even for a cup of coffee or takeaway food. 

There is a large percentage of Americans in love with tipping and will defend it no matter what. I think it probably comes down to personality type. 

1) Again, this is "ransom" payment to me.

2) There is a LARGE percentage of Americans LOVED by anyone serving a table globally. Who wouldn't 🙂

Posted
On 12/26/2021 at 6:10 PM, Andy04 said:

A serious question... from somebody that lives in a world where tipping is a foreign concept.

For places that automatically add a gratuity to bills (i.e, parties of 6 or more will have an 18% gratuity automatically added to the bill), does this 18% count as a tip?

Or do you still put your 15-25% down on top of whatever the total bill comes to?

They autograt large tables because people are complete monsters in groups.

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Posted
5 hours ago, Cigar Surgeon said:

They autograt large tables because people are complete monsters in groups.

This cannot be stated enough. It's actually not always that the people are monsters, but that the restaurant is typically not set up to operate in the way that people expect when a large party (over 8, IME) is seated. The normal rhythms are interrupted. People act poorly when expectations are not met, and people just typically don't have enough experience in this type of situation to know how expectations should be adjusted. Also, IME, if you work at a busy restaurant, you'd always rather get sat several normal tables than 1 large party. The large party will tie up your tables for longer resulting in fewer turns, not to mention the logistic difficulties of dealing with a large number of people at a single table. These things being true, if I'm part of a large party that is getting auto-grat, I'll tip extra, especially if they are breaking the check up for couples or whatever. 

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Posted
On 12/26/2021 at 7:10 PM, Andy04 said:

A serious question... from somebody that lives in a world where tipping is a foreign concept.

For places that automatically add a gratuity to bills (i.e, parties of 6 or more will have an 18% gratuity automatically added to the bill), does this 18% count as a tip?

Or do you still put your 15-25% down on top of whatever the total bill comes to?

The 18% is usually plenty. When our group goes out, we’d kick it up to 25% or more because we are a demanding bunch of pains in the ass and linger a long time. 

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