Once in a while, cigar hotel service exceeds expectations.....

[El Presidente]

Flat out today catching up with the 430 guess here in Bangkok.  I will get to Pm's over the next few days so don't fret ....I can't do too much until I am back on Wednesday 

Di and i are staying at the Siam Kempsinki here in Bangkok. We have a great King room with balcony on the 11th floor overlooking the pool. 

Late last night I enjoyed half a HDM Prince and fired up another this morning while doing emails before being called away to catch up with Manu, father of the groom. 

Like most hotels in this region, there was a small cigarette ashtray on the outside balcony. Hey...I am just thrilled there was one. 

So Di and I arrived back this afternoon to the room which had been cleaned. 

I love this. 

They emptied the ashtray....but left the cigars as they did not think they were finished 

 

But better yet. 

Having worked out that I was a cigar smoker....they went the extra yard. 

 

10 out of 10. I didn't ask for it...they just took it upon themselves. 

If you have any great examples of Hotel Cigar service you have received...let us know 

 

[LordAnubis]

Nice!

Pics of Di in a Sari and you in a Sherwani or it didn't happen!

[maxcjs0101]

27 minutes ago, LordAnubis said:

Nice!

Pics of Di in a Sari and you in a Sherwani or it didn't happen!

LOL

[anacostiakat]

Now that is service!  :

[PapaDisco]

Those Hoyos better not show up in the next "Seconds" sale!  

[oliverdst]

once in a lifetime?

[westg]

Intercontinental Bali ...does this with unfinished cigars...and matches...the cutter is a nice touch for us stinky cigar smokers...

[Ethernut]

Never had this happen! Pretty neat! Looking forward to some Pics @El Presidente! (not of you of course)

[Jimmy_jack]

Service is king in my book. Great service is hard to come by now.

[GavLew79]

Maybe not as great as yours but I appreciated it nonetheless...

Waldorf Versailles, Feb 2016, Honeymoon. After a fantastic dinner, some Pouilly Fuisse and Bordeaux we retire and I'm craving a cigar, it's late. I phone reception...

"Hello, do you have any matches please?"

"Yes sir, in reception."

"Am I allowed to smoke a cigar on the balcony?"

"Sorry sir, the hotel is no-smoking, it is not permitted."

"What about if I close the balcony door and make sure none comes in?"

"Well, I guess you could...OK then."

I virtually sprint to the lift. The receptionist has my matches ready with a wry smile. I gave the young lady a wide Churchill tubo for her trouble. Despite the fact it was -3°C I bloody enjoyed that smoke, overlooking the gardens and the pool, with whisky from the mini bar while my new wife lazed in the generous suite. 

[PigFish]

... was this before or after you set off the fire alarm? -R

[Bohn007]

4 hours ago, GavLew79 said:

Maybe not as great as yours but I appreciated it nonetheless...

Waldorf Versailles, Feb 2016, Honeymoon. After a fantastic dinner, some Pouilly Fuisse and Bordeaux we retire and I'm craving a cigar, it's late. I phone reception...

"Hello, do you have any matches please?"

"Yes sir, in reception."

"Am I allowed to smoke a cigar on the balcony?"

"Sorry sir, the hotel is no-smoking, it is not permitted."

"What about if I close the balcony door and make sure none comes in?"

"Well, I guess you could...OK then."

I virtually sprint to the lift. The receptionist has my matches ready with a wry smile. I gave the young lady a wide Churchill tubo for her trouble. Despite the fact it was -3°C I bloody enjoyed that smoke, overlooking the gardens and the pool, with whisky from the mini bar while my new wife lazed in the generous suite. 

One of the biggest problems in the states. Most hotels no longer let you smoke there and none in Illinois. Actually celebrated NYE at the Four Seasons cigar bar the last day it was open on 12/31/07 before they banned cigars in public places on 01/01/08. It was a memorable night. 

[Bob M]

Your story reminds me of my all time favorite quote from Walt Disney about how one should conduct themselves in business.


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[TheMonk]

Excellent service!

[Sunsmoke]

I just stayed at the Siam Kempsinki last weekend. Brilliant hotel, amazing pool area.

Pricey 1897 Cigar Lounge though! Good thing you are stocked with your own!!

 

[OZCUBAN]

Great stuff Rob ,what a point of difference good to see there's still some civilisation left in the world 

also give my regards to Manu and wish them well 

cheers 

[archosaur]

Great story Rob.  Looks like a fantastic venue for a smoke!  It is rare to feel welcome as a cigar smoker.

The Royal Sonesta in The French Quarter didn't blink an eye when I had a cigar in their central courtyard, and they were nice enough to provide matches as well.  Of course, we're talking New Orleans 

[Bohn007]

3 hours ago, archosaur said:

Great story Rob.  Looks like a fantastic venue for a smoke!  It is rare to feel welcome as a cigar smoker.

The Royal Sonesta in The French Quarter didn't blink an eye when I had a cigar in their central courtyard, and they were nice enough to provide matches as well.  Of course, we're talking New Orleans 

I love the Royal Sonesta. Stayed there many times. My first e-mail address that I ever had was bigeasybum@aol. Yes, it is New Orleans. The rules are completely different there. I wouldn't change a thing either. 

[RickHendeson]

I see 2 cigars . . . you could have brought one for Manu. 

[PatrickEwing]

I'm having an HDM San Juan (OPG Nov 14, I believe) right now at Domaine de Manville in Provence outside their bar.

- May I have a drink please?

- Yes sir. And a cutter for your cigar? Please have this ash tray.

This was just after Chateau de Riell in the Pyrenees, which was just accomodating and the most interesting and fascinating hotel I've ever stayed in. There are still civilized people's out there! Vive le pays de Small Club!!

[Overproof]

On 9/9/2016 at 4:22 AM, PigFish said:

... was this before or after you set off the fire alarm? -R

Perhaps they left the shower cap and the rubber band next to the ashtray.