Popular Post El Presidente Posted September 27, 2015 Popular Post Posted September 27, 2015 How in the hell do you respond. X "I am looking for great Partagas D4 . Cuban consistency is all over the place. I have bought three boxes from different vendors. All different. I am hoping you can help" Me "Do a little research we are happy to help. Enjoy the forum. X " No real tine to play your games. I am a big buyer of 3 boxes month. Best price now. for three boxes of what you call PSP. Me. Can't help. Can I suggest COH (gave full link) or XYZ. X " Is my money not good enough? You really need to chill. Dollars on the table so take them. Basic commerce 101 even for a simpleton" Me No response. The first premise of Customer relaitions is that the client is always right. As I tell my team, that is crap. You give what you receive. In the main it is a great experience. But There are days.......where tossers come to the fold. Piss them off. 9
skalls Posted September 27, 2015 Posted September 27, 2015 Customers are dumbasses 9 times out of 10. This guy seems to like the smell of his farts too apparently. 2
DropTopDee Posted September 27, 2015 Posted September 27, 2015 Ha! He's probably a nice guy in person.
srbbones Posted September 27, 2015 Posted September 27, 2015 One of the lessons here: FOH gives the best service in the world to legit customers who are civilized. Hence, he has a great business, and doesn't have to take too much guff. That sounds like "basic commerce 101" to me! 1
... Posted September 27, 2015 Posted September 27, 2015 Big buyer indeed, such status can't be disregarded so lightly... You mean you didn't provided him any link to *****int? He would have felt right at home there and found what he was looking for. Sound like he is just an INT short 1
oliverdst Posted September 27, 2015 Posted September 27, 2015 lol I was missing the "email of" threads.
Jimm902 Posted September 27, 2015 Posted September 27, 2015 How in the hell do you respond......?? You don't...your silence is the best reply... I simply cannot understand how people behave in this way...there is an imbalance somewhere and it's seems to be more prevalent these days...life is too short to waste time on these individuals
ars Posted September 27, 2015 Posted September 27, 2015 That guy think that money can buy respect, he just dont realize that business start whith trust. I wonder how he manage to make cigar buddies.
Ken Gargett Posted September 27, 2015 Posted September 27, 2015 How in the hell do you respond. X "I am looking for great Partagas D4 . Cuban consistency is all over the place. I have bought three boxes from different vendors. All different. I am hoping you can help" Me "Do a little research we are happy to help. Enjoy the forum. X " No real tine to play your games. I am a big buyer of 3 boxes month. Best price now. for three boxes of what you call PSP. Me. Can't help. Can I suggest COH (gave full link) or XYZ. X " Is my money not good enough? You really need to chill. Dollars on the table so take them. Basic commerce 101 even for a simpleton" Me No response. The first premise of Customer relaitions is that the client is always right. As I tell my team, that is crap. You give what you receive. In the main it is a great experience. But There are days.......where tossers come to the fold. Piss them off. and you thought macho would never get back in touch. 1
wea1959 Posted September 27, 2015 Posted September 27, 2015 You might have offered the new ultra-select POS grade, hand selected ceegars which consist of near PE's infused with the oils from Ken's day old underwear (assuming he wears any [and I really don't want to know]). Available at $1000 per box. Sorry, Online Humidor NOT available. Of course your non-reply was probably more appropriate. 1
Fosgate Posted September 27, 2015 Posted September 27, 2015 You might have offered the new ultra-select POS grade, hand selected ceegars which consist of near PE's infused with the oils from Ken's day old underwear (assuming he wears any [and I really don't want to know]). Available at $1000 per box. Sorry, Online Humidor NOT available. Of course your non-reply was probably more appropriate. Oh, you mean Ghurka? 2
El Presidente Posted September 27, 2015 Author Posted September 27, 2015 lol I was missing the "email of" threads. We hve had a great run of late. God may it continue
Anth87 Posted September 27, 2015 Posted September 27, 2015 I salute you Rob - you do business with people you enjoy doing business with - just coz "their money is on the table" doesn't mean one has to take it
LordAnubis Posted September 27, 2015 Posted September 27, 2015 Why you no give me sealed boxes of PSP Robert !?!?! No time to play your games man! Money on the table man!! 3
Anth87 Posted September 27, 2015 Posted September 27, 2015 Oh yeah and the 3 boxes a month big buyer???? Pfffft I've seen many people during 24 24 buy like 3 boxes a WEEK lol
JohnS Posted September 27, 2015 Posted September 27, 2015 We have had a great run of late. God may it continue It could have been worse, I suppose. He could have been a collector demanding you cough up Davidoff No.1's from the mid-1980's!
Perla Posted September 27, 2015 Posted September 27, 2015 Big buyer?!? Show him pictures how USA (Urs) is buying. Everything else is a wannabe. 3
Firebender Posted September 27, 2015 Posted September 27, 2015 Sounds like a clown, but probably a simple idiot Thanks for a good laugh
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