Sharing my disappointment

[smokum]

Not to toot the Czars horn but I have never gotten anything resembling these problems. It may be due to my location and shipping methog but every one is checked before sent. I think the best place to purchase is right here. No worries. Safe. Guaranteed. Previous bad experiences with online stores are no longer a problem for me. I buy with conficence. Not to say your vendor won't cheerfully fix your problem but I would rather not have the problem in the first place. It a pain in the ass to send stuff back.

[shrink]

Hello, dolly! That sure looks like damage in transit to me. I'll bet that the feet weren't protected with a little bubble wrap, were they? And they were intact in the box, I'll bet. **** happens. They look smokeable, though.

Be sure to let us know how the vendor handles this. That's the key.

[anacostiakat]

» Hello, dolly! That sure looks like damage in transit to me. I'll bet that

» the feet weren't protected with a little bubble wrap, were they? And they

» were intact in the box, I'll bet. **** happens. They look smokeable,

» though.

»

» Be sure to let us know how the vendor handles this. That's the key.

@ Shrink...

I agree. Or if they shipped fine the changes in RH caused it.

[dolly]

» Hello, dolly! That sure looks like damage in transit to me. I'll bet that

» the feet weren't protected with a little bubble wrap, were they? And they

» were intact in the box, I'll bet. **** happens. They look smokeable,

» though.

»

» Be sure to let us know how the vendor handles this. That's the key.

Yes, you were right. There were no bubble wrap. They did seal the box with a plastic bag though.

I believe they are smokeable. It is just irritating to smoke cause the draw won't be that great in the beginning.

I might just turn them into petit edmundo. This way, I will still enjoy the beginning. :-D

[dolly]

» Not to toot the Czars horn but I have never gotten anything resembling

» these problems. It may be due to my location and shipping methog but every

» one is checked before sent. I think the best place to purchase is right

» here. No worries. Safe. Guaranteed. Previous bad experiences with online

» stores are no longer a problem for me. I buy with conficence. Not to say

» your vendor won't cheerfully fix your problem but I would rather not have

» the problem in the first place. It a pain in the ass to send stuff back.

I have spent more than a thousand bucks on their site in a month and introduced a friend to purchase from them. Now I am never going to buy from them again and I am not planning to send it back if they offer a return policy. I just wanted to know what they are going to do. :-(

[dolly]

» » Not to toot the Czars horn but I have never gotten anything resembling

» » these problems. It may be due to my location and shipping methog but

» every

» » one is checked before sent. I think the best place to purchase is right

» » here. No worries. Safe. Guaranteed. Previous bad experiences with

» online

» » stores are no longer a problem for me. I buy with conficence. Not to

» say

» » your vendor won't cheerfully fix your problem but I would rather not

» have

» » the problem in the first place. It a pain in the ass to send stuff

» back.

»

» I have spent more than a thousand bucks on their site in a month and

» introduced a friend to purchase from them. Now I am never going to buy

» from them again and I am not planning to send it back if they offer a

» return policy. I just wanted to know what they are going to do. :-(

Ajustment, I did not spend a thousand bucks on this site. My girlfriend said it was the other one. Anyway, this is not the point:-P

[56Tweed]

Sometimes things happen even with good vendors. Its unfortunate, but I wouldn't make any big fuss over it.

[BigSlick]

Smoke em'

[Professor Twain]

I recently received a cab of RASS with 5 cigars with damaged feet. They agreed to send 5 replacement cigars. As long as they make up for the problem I am not upset, hell I will have 5 extra slightly damaged cigars.

Never had anything delivered damaged from Czar though.

[bassman]

It's a shame a few of your smokes got damaged, but I've smoked plenty of cigars with cracked feet & they smoke just fine. No need to trim them. Just fire one up.:-)

[jdbrown]

Bassman is right..I have had plenty with cracks that were outstanding! I usually set them aside from the rest to prevent further damage. They may be the best of the batch!

[broozer]

the little cracks that those cigars have at the feet is not going to affect how they smoke when you first light them. you said you had the cigars in a bag, so are you sure YOU didn't damage them?

again, i wouldn't worry about it and i damn sure wouldn't ***** my vender out about those small cracks.

bruce

[El Presidente]

It is likely Dolly that the cigars were damaged in transit to you. Timber boxes and cigars don't like a lot of movement. It is worse with BBF in SLB 25. Those pointed caps can take a beating.

Let your vendor know what happened. Ask him to add a little bubble wrap next time. He should note to throw in a few extra cigars to make up for disappointment but all in all it looks as if he selected some very good looking cigars.

[tjblue]

Does the vendor inspect the cigars before shipping? If not you might want to switch. Never had problems smoking cigars with minor cracked feet.

[asmith]

» It is likely Dolly that the cigars were damaged in transit to you. Timber

» boxes and cigars don't like a lot of movement. It is worse with BBF in SLB

» 25. Those pointed caps can take a beating.

Years of packaging for Rob and receiving a thrashing every time a client complained about a broken cigar, I learnt pretty quickly that the best way to transport cigar in timber boxes is to remove them from the box.

Again great leader I apologise for all broken cigars please don't kill me this week.

[El Presidente]

» Again great leader I apologise for all broken cigars please don't kill me

» this week.

Smithy you are the unconquered master of cigar packing. Who else does hospital corners when wrapping the boxes ;-)

[asmith]

» » Again great leader I apologise for all broken cigars please don't kill

» me

» » this week.

»

» Smithy you are the unconquered master of cigar packing. Who else does

» hospital corners when wrapping the boxes ;-)

It really was the high point for Czars wasn't. Who else could do hospital corners and then send the wrong box of cigars to a client. Where have those days gone, hospital corners in the morning and red wine and cigars in the arvo!

[El Presidente]

» those days gone, hospital corners in the morning and red wine and cigars

» in the arvo!

Yes....profitability is up :-D

[greenpimp]

» » » Again great leader I apologise for all broken cigars please don't kill

» » me

» » » this week.

» »

» » Smithy you are the unconquered master of cigar packing. Who else does

» » hospital corners when wrapping the boxes ;-)

» It really was the high point for Czars wasn't. Who else could do hospital

» corners and then send the wrong box of cigars to a client. Where have

» those days gone, hospital corners in the morning and red wine and cigars

» in the arvo!

They are not long, the days of wine and roses...

Those were heady days. Heady days I tell you.

[wp2]

» » It is likely Dolly that the cigars were damaged in transit to you.

» Timber

» » boxes and cigars don't like a lot of movement. It is worse with BBF in

» SLB

» » 25. Those pointed caps can take a beating.

»

» Years of packaging for Rob and receiving a thrashing every time a client

» complained about a broken cigar, I learnt pretty quickly that the best way

» to transport cigar in timber boxes is to remove them from the box.

»

» Again great leader I apologise for all broken cigars please don't kill me

» this week.

Hey Smithy, good to hear from you!!!!

[jasonM]

»

» They are not long, the days of wine and roses...

»

» Those were heady days. Heady days I tell you.

I'm just curious....which one was offering the red wine and roses...Rob or Smithy????

[dolly]

I was moving my cigars from my bag to the cooler today. At the same time, I was also checking my cigars to see how they were. There is one box of Edmundo I purchased from an online retailer not too long ago. Of course, its not this site. I discovered the wrapper of 7 sticks were breaking up. I sent them a email right away. Really pi** me off. I don't understand why wouldn't they take a little time checking the cigars when they send it out. Nothing more to say. Just disappointed and wanted to share. Update you guys on the up coming.