Guest gradymrobertson Posted July 27, 2010 Posted July 27, 2010 Between the folks at Cigar Czar and Bob Staebell at Aristocrat Humidors I have found the perfect combination to support my hobby. I am guessing everyone on this forum has experience the great service and product that Rob, Lisa and Smithy provide. My cigars always arrive in perfect condition and on time. Emails are answered promptly. Concerns are taken care of. Questions are answered. Bob runs his business the same way. I had a couple of peltiers start acting up on my humidor (not Bob's fault) and he had me four new ones on my doorstep in two days (eight months after purchase). It is refreshing these days to find people that run their business in this manner. Truely great customer service is rare today and I just wanted to take a minute to say thanks to both Cigar Czar and Aristocrat Humidors for adding to my enjoyment in this crazy cigar obsession. Grady
First Lady Posted July 27, 2010 Posted July 27, 2010 you are more than welcome honey you know it is my pleasure to look after you and I can say the same for the boys Lisa
SonGoku Posted July 28, 2010 Posted July 28, 2010 If only you could get an Aristocrat in europe The proper ones I can get around here are too expensive and has not enough room.
Stalebread Posted July 28, 2010 Posted July 28, 2010 If only you could get an Aristocrat in europe The proper ones I can get around here are too expensive and has not enough room. I had my Aristocrat shipped to France. The shipping and duties were high. Very high.
ucla695 Posted July 28, 2010 Posted July 28, 2010 I couldn't agree more on both accounts. Top notch service for both!!!
KB24 Posted July 28, 2010 Posted July 28, 2010 I had a couple fans stop working in my Aristocrat about 18 months after purchase and he sent me 4 new ones free of charge. Great guy!
SonGoku Posted July 30, 2010 Posted July 30, 2010 I had my Aristocrat shipped to France.The shipping and duties were high. Very high. PM sent
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