Ken Gargett Posted March 19, 2010 Share Posted March 19, 2010 At the appropriate time last year, I contacted the tax office to make an election re paying GST/BAS, as they had suggested in earlier discussions. No drama at all. I made said election re payment (which was to pay their set amount 1/4ly). They send form setting out said amount 'x'. I pay x prior to requested date 'y' into specific account 'z', all as requested. Simple. But and here is where I made the massive and unforgivable error – I did not again contact our tax office by way of the appropriate form to tell them that the amount of x, that they requested be paid into z by y, was actually paid into z by y, notwithstanding that their records show that x was paid into z by y. Apparently, and they claim I'd be amazed how often this happens, I could have been paying the requested amount for another reason (because I'm the sort of guy that loves to fling money at the tax dept) and it is simply a coincidence that it happens to be the same amount. Seriously, they told me this. They also assured me that the system is in place as a result of public demand (and I thought most of us ticked the box requesting that all tax office staff die a slow and agonising death). They also told me I'd be surprised at how many people make the same mistake that I have made (not the mistake of assuming that there would be one single skerrick of common sense in our public service but the mistake of assuming that if I paid the amount they requested into the account they nominated that they would think I was actually paying what they wanted where they wanted). I suggested that this might indicate a minor flaw in their system and might actually then not be what the public demands but they were not able to comment. They were not able to comment to a number of my suggestions. Now, one would think that all this was so bizarre that it could not really be possible, but, even if it were possible, simple to fix. They've had the money on time. I just confirm on said form, even if a bit late. But no. After all, how often do bureaucrats get a chance to really stuff you around? Far too often, actually. This means I get transferred to a different system (the one that I rang about being moved from in the first place and not only do I not pay set amounts in future 1/4s, I now have to go back over every single transaction from the first ¼. They have told me that they may not charge me interest on the amount to be paid from the first ¼. Though it seems they could if they wanted to. Even though they have had the money the entire time. That would be the amount they requested. But they can fine me if they want (they may or may not and if they do, they may or may not revoke said fine). I asked if being fined for paying the amount they requested at the time they requested but simply not telling them that I had paid the amount requested at the time requested seemed fair. They couldn't comment. So rather than spend more than a week working and earning money that I can pay tax upon, I'll be doing this crap. I shared my views on the tax office and its inhabitants (who, except for the dill aged approximately 12 who went into meltdown at the mere mention of common sense, were irritatingly polite – and who genuinely seem to believe that this morass is an efficient system). Indeed, I shared what I believe to be the views of all Australians about the tax office. Perhaps not wise but I did feel marginally better. KBG Link to comment Share on other sites More sharing options...
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