saver Posted July 17, 2013 Posted July 17, 2013 Hello guy's, Sorry for my newbie question, I'm sure there's probably an answer to it somewhere but seem I cannot find it anywhere. What should I do after this steps? Step 1. Post next to the box that you would like. "Mine Please” checked: http://www.friendsof...31 Step 2 Count. checked: http://www.friendsof...31 Step 3 E-mail [email protected] immediately. Ok, here is my email to Diana: *** Full Name: U**** Olexandr Forum Handle: saver (profile: http://www.friendsof...?showuser=16774) Box you have nominated: 1 PSP box of Hoyo De Monterrey Epicure Number 2 - LTB FEB 13 Details: sorry, i don't know what it means Comments: nice to find this cool cigars fans placement *** And still no any reply from Diana. Maybe i did something wrong? Thanks
ramon_cojones Posted July 17, 2013 Posted July 17, 2013 Does Diana know where you live? Does she know your credit card information? You forgot to compliment her on her shoes that's why she didn't respond back to you. That or perhaps she's asleep.
saver Posted July 17, 2013 Author Posted July 17, 2013 Does Diana know where you live? Does she know your credit card information? You forgot to compliment her on her shoes that's why she didn't respond back to you. That or perhaps she's asleep. Not so far ago i was making an order, so i thought she does. Ok, I resend a letter. Thank's
asmith Posted July 17, 2013 Posted July 17, 2013 Mate you have done everything right, she has a mountain of emails and you have filled everything out correctly. I have just spoken with Di and she has tried to email you. Can you please PM me and we can discuss further.
saver Posted July 17, 2013 Author Posted July 17, 2013 Mate you have done everything right, she has a mountain of emails and you have filled everything out correctly. I have just spoken with Di and she has tried to email you. Can you please PM me and we can discuss further. Thank you Smithy, send you PM.
Scdalak Posted July 17, 2013 Posted July 17, 2013 Mate you have done everything right, she has a mountain of emails and you have filled everything out correctly. I have just spoken with Di and she has tried to email you. Can you please PM me and we can discuss further. Now that's Customer Service at its Best!!!!!!
saver Posted July 17, 2013 Author Posted July 17, 2013 Now that's Customer Service at its Best!!!!!! Yes, it's true. It's very nice to read message like this.
stogieluver Posted July 18, 2013 Posted July 18, 2013 The customer service here is the best I've seen anywhere. Alistair stays on top of things and is highly responsive and courteous, even when he is, I'm sure, very busy with piles of orders from very successful LFTW sales. Anytime I have a question about an order in process, he responds very quickly with a courteous reply.
Kruz Posted July 18, 2013 Posted July 18, 2013 The customer service here is the best I've seen anywhere. Alistair stays on top of things and is highly responsive and courteous, even when he is, I'm sure, very busy with piles of orders from very successful LFTW sales. Anytime I have a question about an order in process, he responds very quickly with a courteous reply. Amen.
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