MoeFOH Posted September 24, 2018 Share Posted September 24, 2018 Hi All, I'm posting this to make everyone aware of the state-of-play with Tapatalk. During routine updates and upgrades to the forum, something has gone awry at Tapatalk's end and the app is now throwing various log-in and user access errors. We have done everything correctly at our end and have 100% green lights on our account set-up, permissions, etc. Thus, we have logged urgent support tickets with Tapatalk to rectify the glitch at their end. Traditionally, and unfortunately, Tapatalk is less than ideal when it comes to response time in sorting these things out, but we are keeping on them and doing everything we can to get it sorted ASAP. Jason has spent many hours this week pulling his hair out (and he doesn't have that much to spare to start with) trying to get the issue resolved. Also, we are not alone here. There are apparently dozens of sites in the same boat. Hopefully, the weight of support requests and complaints about the issue will light a fire under Tapatalk sooner rather than later. In the interim, bear with us, and be assured we are on it. We'll provide updates as soon as we know more. Thanks for your patience. Cheers, Steve. 1 1 Link to comment Share on other sites More sharing options...
kuma Posted September 25, 2018 Share Posted September 25, 2018 Ok thanks for the heads up boys. Link to comment Share on other sites More sharing options...
Thig Posted September 25, 2018 Share Posted September 25, 2018 I don't seem to be having any problems with Tapatalk but thanks. Link to comment Share on other sites More sharing options...
ErikB72 Posted September 25, 2018 Share Posted September 25, 2018 Thanks guys On another issue - my profile says I joined FoH last week but I’ve been a member since 2013 ? Any chance my original profile could restored ? Link to comment Share on other sites More sharing options...
havanaclub Posted September 25, 2018 Share Posted September 25, 2018 It’s working!! I can post Thanks guys!! Sent from my iPhone using Tapatalk 1 Link to comment Share on other sites More sharing options...
saintsmokealot Posted September 25, 2018 Share Posted September 25, 2018 On the Daily Smokes thread my last 2 post aren't there anymore and my name is on someone else's pic. Link to comment Share on other sites More sharing options...
ErikB72 Posted September 25, 2018 Share Posted September 25, 2018 5 hours ago, refresh said: Did you create a new account? Do you recall the username of the old one? We don't have control over Join Date, but if the profile still exists, we can provide the username and password. I did try to create a new account but then somehow got access with my old username - it was and still is ErikB72. Link to comment Share on other sites More sharing options...
MoeFOH Posted September 25, 2018 Author Share Posted September 25, 2018 8 hours ago, refresh said: Fixed. Tapatalk updated their directory to use our https URL. Sent from my iPhone using Tapatalk Thanks, Jase. Link to comment Share on other sites More sharing options...
MoeFOH Posted September 25, 2018 Author Share Posted September 25, 2018 5 hours ago, saintsmokealot said: On the Daily Smokes thread my last 2 post aren't there anymore and my name is on someone else's pic. Let me have a look at this with Jase. Will get back to you shortly. Thanks for the heads-up. : ) Link to comment Share on other sites More sharing options...
Sprouthog Posted September 25, 2018 Share Posted September 25, 2018 Thank youSent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
saintsmokealot Posted September 26, 2018 Share Posted September 26, 2018 6 hours ago, refresh said: Was this via Tapatalk or a web browser? I'm not sure exactly what you mean. Shoot me a PM with more details and I'll look into it. PM sent Link to comment Share on other sites More sharing options...
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